Knowledge Center

What is the refund and cancellation policy?

Subscriptions are billed monthly and can be canceled at any time through the Subscriptions tab. For any questions processing refunds, please contact us at support@portfoliopilot.com.

What kind of support can I expect with a subscription?

Gold and Platinum subscribers can expect to receive premium support. This means Gold and Platinum subscribers will have their issues escalated to the highest priority for our support team.

Can I try the product before committing to a subscription?

Yes, we offer a two week free trial of both subscriptions and allow you to cancel at any time!

Is my payment information secure?

All payments and associated information is processed through Stripe, the leading industry leader in the payment space used by millions of companies. Our system will not store any of your payment details.

Why are you building PortfolioPilot?

We’re building Global Predictions to help all types of investors better understand the economy for the purpose of investing, planning and managing risk. Our models are currently calibrated to help individual investors navigate specific challenges in personal investing and wealth management. Over time, our models will diversify and become more useful to more stakeholders and accomplish our company mission of reducing all external investment risk to promote growth worldwide. To learn more about the company and the team, check out our About Us page here.

What is Global Predictions?

Global Predictions’ goal is to help all investors protect & grow their wealth and make better investing decisions by providing an investing framework and robust, big-picture view of what matters in their portfolio and the economy at large, with the help of easy-to-use top-tier automated financial models and tools. We provide investors with all the tools they need to manage their portfolios. Our system synthesizes data from ten of thousands of data sources, providing our users with the information they need.

How does Global Predictions’ Portfolio Management system help me?

Our portfolio management system simplifies the complicated investing process to help you try to improve performance while easing your stress. The platform allows you to connect all components of your net worth (multiple portfolios, real-estate, crypto, etc). After understanding your investor profile, the system uses a Recommendation Engine backed by hedge fund inspired insights to provide personalized suggestions, portfolio optimization, visualize diversification, and much more. We produce a personalized Portfolio Score to intuitively understand how changes to your investments will impact the overall portfolio.

How does Global Predictions keep my data secure?

Global Predictions is serious about keeping your data safe with bank-level security. We do not store any bank details or login information and do not have access to change/modify any of your investments - you are always in control. At any point, you can request for all personal information to be deleted (except what we are required to keep by law).

To import your portfolio, we use trusted partners like Plaid, Yodlee, and SnapTrade, products used by over 10 million users worldwide to connect to more than 200 million accounts. Learn more about how Plaid keeps your data secure.

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To learn more, read our Privacy Policy (here).

How do I import my investments?

After signing up for an account, you will be prompted to connect your portfolio during the onboarding. You can also add as many accounts as needed here.

You can choose to upload your investment portfolio in three ways: 1) syncing your investment accounts, 2) manually adding your securities, or 3) copy/pasting your investments using our Easy AI Portfolio Import. We recommend syncing your accounts to maximize use of our system and make it easy to get regular updates, but the other methods are quite easy to use as well.

After clicking the link above, you can select ‘Add Account’ to import your first portfolio.

What does Global Predictions do with my data?

When you connect your investment accounts, we compile an aggregated view of your investments and start looking for patterns and opportunities for diversification aligned with your stated investment objectives. We do not have a model portfolio we’re trying to align you with, nor do we have a relationship with the managers of any of the ETFs or mutual funds we might recommend as part of an investment strategy. We do not sell your data. Your investments and preferences are used solely for the purpose of generating tailored, timely insights to align your goals with what’s in your portfolio and what's happening in the economy.

What is the Portfolio Score?

The Portfolio Score is PortfolioPilot's proprietary method of objectively calculating how good a given portfolio is. We find it extremely useful as a "North Star" to guide your investment process and the system uses it to globally optimize your portfolio. It is calculated by taking into account: 1) how your portfolio's risk matches your current risk, 2) your investments' overall risk-adjusted retruns (calculated using the Sharpe Ratio), and 3) your portfolio's Downside Protection to various macroeconomic factors. like inflation. After making changes to your portfolio, the Portfolio Score will be updated to reflect how your changes will impact your portfolio.

Here is a tutorial that goes into more depth.

What is PortfolioPilot?

PortfolioPilot, powered by Global Predictions technology, is an AI Financial Adviser that provides investors with hedge fund inspired insights to improve your portfolio and net worth. We have built the product to be easy to use and suitable for all investors. This portfolio management platform simultaneously helps guide you to improve returns, decrease risk, and diversify investments with features like personalized recommendations, simulations, fee optimization, and expected performance optimization. Global Predictions’ goal is to provide investors with high-quality, easy-to-use quantitative wealth management tools focused on top-down, macro insights to improve long-term portfolio performance.

Our system uses Global Predictions’ comprehensive Recommendation Engine to connect your portfolio and investor preferences with changes in the global economy. The engine is built upon tens of thousands of data streams, providing investors with personalized insights, portfolio simulations, optimization, and risk exposure. To help investors intuitively understand their performance, we calculate a Portfolio Score by matching your preferred risk with your portfolio's current risk, computing your risk-adjusted expected returns, and understanding your portfolio's downside protection across 10 key exposures.

To learn more about our models and data streams backing the Recommendation Engine, click here.

How do I optimize the weighting of my portfolio?

For a detailed walkthrough of how to use the Portfolio Optimizer, see the tutorial here.

I am retired. Does PortfolioPilot work for me?

Absolutely! Our opinion is that good investing principles don’t depend on age or station in life - they simply need to be aligned with your personal risk tolerance and liquidity needs. There is some slightly antiquated conventional wisdom that the best way to invest is to start buying more "income producing" assets the older you get (the so-called “glide path” or “target date” approach), but this usually means that you wind up with a fairly imbalanced portfolio that is almost all stocks in the beginning and then heavy on high-dividend / fixed-income towards the end. We think a better approach is to first think about your near-term liquidity needs and keep that money in short-dated fixed income or cash. Once your living expenses / emergencies are covered, you should build the best portfolio you can that does well in all environments. If your risk tolerance is not very high and your cash needs are proximate - which is often the case for retirees - you may wind up with a fair amount only invested in cash / money market / short-term fixed income, but this is absolutely fine! The important thing is that your risk-taking portfolio, whatever size it may be, is well diversified and balanced to macroeconomic drivers.

For more help, contact support@portfoliopilot.com